Yes, you can return an item within 30 days of receiving it for a full refund or exchange. Please make sure the item is in its original condition — unworn, unwashed, and with all original tags and labels still attached.

To return an item, please visit our Returns page and follow the instructions provided. You will need your order number and details of the item or items you would like to return to complete the process.

In most cases, you are responsible for the cost of return shipping unless the item is defective or incorrect. Please check our full returns policy for complete details on when return postage is covered by us.

Items must be returned in their original packaging. If this is not possible, please contact us before sending your return and we may be able to assist you with an alternative arrangement.

Returns are typically processed within 7–10 business days of receiving the returned item. Once processed, your refund will be issued to your original payment method. You will receive a confirmation email as soon as this has been completed.

Refunds are issued to the original payment method used at the time of purchase. You will receive a confirmation email once the refund has been processed. Please allow a few additional business days for the funds to appear in your account depending on your bank or card provider.

Sale and discounted items are subject to our standard return policy. Please review the item's return eligibility on the product page before purchasing, as some promotional or final-sale items may not be eligible for return.

Yes, exchanges are possible for certain items. Please visit our Returns page to initiate the exchange process. Our team will guide you through the steps to swap your item for a different size, colour or product where available.

Custom items are generally not eligible for exchange unless they are defective or have been produced incorrectly. Because every custom order is made specifically for you, we ask that you review your design carefully using our live preview tool before placing your order.

If your item arrives damaged or defective, please contact our customer service team immediately. We will assess the issue and assist you with the return or exchange process as quickly as possible. We recommend taking a photo of the damage before returning the item to support your case.